Brevo

Email marketing and CRM platform, formerly known as Sendinblue, priced by volume not list size.

Freemium Web ★ 4.2 editorial
23
Visit Brevo → www.brevo.com/

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Brevo logo — Email marketing and CRM platform, formerly known as Sendinblue, priced by volume not list size.

Quick Summary

Brevo (rebranded from Sendinblue in 2023) is an email marketing platform that also offers SMS campaigns, a built-in CRM, marketing automation, and transactional email APIs for developers. Its most distinctive feature is pricing based on email sending volume rather than contact list size, which contrasts with Mailchimp and many competitors that charge more as a contact list grows even if sending frequency stays flat. It's commonly chosen by small businesses wanting marketing, basic CRM, and transactional email in one platform at a lower price than Mailchimp.

Pricing: Freemium Platforms: Web Editorial rating: 4.2 / 5 Category: Email Marketing Software

Brevo at a Glance

Category Email Marketing Software
Pricing model Freemium
Starting price $0 /month (free plan available)
Platforms Web
Editorial rating ★ 4.2 / 5 (Kreemhunt staff score)
Best for Email marketing and CRM platform, formerly known as Sendinblue, priced by volume not list size.
Community votes 23

Pros

  • Unlimited contact storage even on the free plan, since pricing is based on email sending volume rather than list size
  • Transactional email API is included, useful for developers needing order confirmations, password resets, and similar automated emails alongside marketing campaigns
  • Built-in CRM and SMS marketing extend the platform beyond pure email, reducing the need for separate tools for small businesses
  • Generally more affordable than Mailchimp at comparable feature tiers, particularly for businesses with large but infrequently-emailed contact lists
  • Free tier remains genuinely usable for small businesses sending occasional campaigns to an unlimited-size list

Cons

  • Template editor is less flexible and polished than Mailchimp's for building highly custom email designs
  • Advanced marketing automation workflows require upgrading to the Business tier or higher
  • Smaller third-party app marketplace and integration ecosystem than Mailchimp's more established library
  • Deliverability reputation and sender reputation tools are less mature than some specialized email deliverability-focused competitors

Brevo Pricing Plans

Official pricing as published by Brevo. Verify current rates before purchasing.

Free

$0 /month

  • 300 emails/day
  • Unlimited contacts
Get Brevo →

Starter

$9 /month

  • More sending volume
  • No daily sending limit
Get Brevo →

Business

$18 /month

  • Marketing automation
  • A/B testing
  • Advanced statistics
Get Brevo →

Brevo’s defining strategic choice — pricing based on email sending volume rather than contact list size — addresses a specific frustration many small businesses have with Mailchimp and similar competitors: paying more every time the contact list grows, even when actual sending frequency hasn’t changed.

Volume-Based Pricing

For a business with a large but only occasionally-emailed contact list — say, an e-commerce store with thousands of past customers who only receive a handful of campaigns per month — Brevo’s volume-based pricing can be meaningfully cheaper than list-size-based competitors, since the cost scales with actual email activity rather than the size of a (possibly growing) audience that isn’t being heavily emailed.

Transactional Email Alongside Marketing

Brevo bundles a transactional email API for developers — handling automated, triggered emails like order confirmations, password resets, and shipping notifications — within the same platform used for marketing campaigns. This consolidation means a business doesn’t need a separate transactional email service (like a dedicated API-only provider) on top of its marketing email tool, simplifying both billing and sender reputation management.

Built-In CRM and SMS

Beyond email, Brevo includes a basic CRM for tracking contacts and sales pipeline activity, plus SMS marketing campaign capability — letting small businesses run multi-channel marketing and basic relationship tracking from one platform rather than stitching together separate tools for each channel.

Where Mailchimp Still Has an Edge

Brevo’s template editor, while functional, is generally considered less flexible and polished than Mailchimp’s for building highly custom, visually complex email designs. Brevo’s third-party integration ecosystem is also smaller than Mailchimp’s more established app marketplace, which can matter for businesses with a specific existing tool stack expecting deep native integrations.

Pricing

PlanPriceWhat’s included
Free$0/month300 emails/day, unlimited contacts
Starter$9/monthMore sending volume, no daily cap
Business$18/monthMarketing automation, A/B testing

Who Should Use Brevo

Small businesses with large but infrequently-emailed contact lists get the clearest cost advantage from volume-based pricing. Businesses wanting transactional and marketing email in one platform benefit from Brevo’s bundled API. Businesses prioritizing highly polished, custom email design may find Mailchimp’s more flexible template editor a better fit despite the higher cost.

Verdict

Brevo’s volume-based pricing model is a genuine, practical differentiator for the right kind of business — particularly those with sizable but infrequently-emailed lists — and bundling transactional email, CRM, and SMS into one platform adds real consolidation value for small businesses. Its less flexible template editor and smaller integration ecosystem are the clearest tradeoffs against Mailchimp’s more mature design tooling.

Overall rating: 4.2 / 5

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