Corrections policy
We test and re-verify every listing (see our methodology), but software changes fast — pricing, features, and platform support can go stale between checks, and we sometimes get things wrong. Here's how to report it and what happens next.
1. How to report an error
Email [email protected] with the page URL, what's incorrect, and (if you have it) a source or screenshot supporting the correction. Tool maker? Use the same address if you've spotted an inaccuracy in your own listing — disputes about coverage are also handled here, not on social media.
2. What happens after you report something
We verify the claim directly against the vendor's current site or product before changing anything — we don't take a single report at face value without checking it ourselves, in either direction (an error report doesn't automatically mean we agree something is wrong, and a vendor disputing a negative point doesn't automatically mean we remove it).
3. Timeline
Factual errors (pricing, feature availability, broken links) are typically corrected within a few business days of verification. Disputes over editorial opinion (e.g. a listed "con") are reviewed but not automatically changed — we stand behind assessments that reflect genuine hands-on usage, while staying open to revisiting them with new evidence.
4. Correction transparency
When a correction changes a material fact on a published review (pricing, a feature claim, a rating), the page's "last updated" date reflects that change. We don't silently rewrite history on substantive corrections without updating that date.