Long-running video conferencing tool from GoTo, part of a broader remote-work product suite.
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GoToMeeting vs Webex
Comparing GoToMeeting and Webex to help you pick the right Video Conferencing for your needs.
| Feature | GoToMeeting | Webex |
|---|---|---|
| Pricing | Paid | Freemium |
| Platforms | Web, macOS, Windows, iOS, Android | Web, macOS, Windows, iOS, Android |
| Editorial rating | ★ 3.7 / 5 | ★ 3.9 / 5 |
| Starting price | $14/month | $0/month |
| Community votes | 12 | 15 |
GoToMeeting Pros & Cons
- Bundles well with other GoTo products (GoToWebinar, GoToConnect, GoTo Resolve) for businesses already in that broader ecosystem
- Reliable, stable performance for standard business meetings without unnecessary feature complexity
- Established product with a long operating history, reflecting real stability rather than a newer, less-tested platform
- Straightforward, no-frills interface that doesn't require significant onboarding for basic meeting hosting
- No free tier, unlike Zoom or Google Meet, requiring payment from the start to evaluate the product seriously
- Has lost significant market share to Zoom over the past several years, reflected in a smaller mindshare and less third-party integration attention
- Feature innovation pace has generally lagged behind Zoom's more aggressive product development cadence
- Less compelling as a standalone choice outside of businesses already invested in the broader GoTo product ecosystem
Webex Pros & Cons
- Deep integration with Cisco's existing enterprise networking, phone systems, and collaboration hardware, valuable for organizations already standardized on Cisco infrastructure
- Strong security and compliance certifications specifically favored by large, regulated organizations (government, healthcare, financial services)
- Mature webinar and large-event capabilities for organizations running big virtual events alongside regular meetings
- Established enterprise support relationships and account management typical of long-standing Cisco enterprise contracts
- Reliable performance at scale, reflecting Cisco's networking engineering heritage applied to video infrastructure
- Interface feels less modern and polished than Zoom or Google Meet, a frequent point of user feedback
- Free tier's 40-minute meeting cap is shorter than some competitors' more generous free allowances
- Less appealing to smaller businesses or teams without an existing Cisco relationship, who'd evaluate it on pure UX terms against more modern competitors
- Onboarding and admin configuration can feel more complex than newer, more streamlined competitors built with simpler IT setups in mind
Verdict: GoToMeeting vs Webex
GoToMeeting and Webex both serve the Video Conferencing category well, but suit different priorities. Webex is the more budget-friendly option, Webex carries the stronger editorial rating (3.9 / 5), Based on community engagement, Webex is currently the more widely adopted choice (15 votes), but the better fit ultimately depends on your specific pricing, platform, and feature requirements.
Frequently Asked Questions
- Which is cheaper, GoToMeeting or Webex?
- Webex is the more affordable option overall — it's offered as freemium, while GoToMeeting is paid. Check each tool's current pricing plans for exact figures, since promotional rates and annual discounts can shift the comparison.
- Is GoToMeeting or Webex rated higher?
- Webex has the higher editorial rating at 3.9 out of 5, compared to GoToMeeting's 3.7 out of 5. This is Kreemhunt's own staff rating, not a public user aggregate — review the pros and cons below for specifics that matter to your use case.
- Which platforms do GoToMeeting and Webex support?
- GoToMeeting is available on Web, macOS, Windows, iOS, Android. Webex is available on Web, macOS, Windows, iOS, Android. Both tools cover a similar range of platforms.
- Can I switch from GoToMeeting to Webex (or vice versa)?
- Most video conferencing tools, including GoToMeeting and Webex, support data export in standard formats, making migration possible though rarely fully automatic. Expect to manually verify that custom configurations, integrations, and historical data transfer correctly, and budget time for the team to adjust to workflow differences between the two products.
- Should I choose GoToMeeting or Webex?
- GoToMeeting and Webex both serve the Video Conferencing category well, but suit different priorities. Webex is the more budget-friendly option, Webex carries the stronger editorial rating (3.9 / 5), Based on community engagement, Webex is currently the more widely adopted choice (15 votes), but the better fit ultimately depends on your specific pricing, platform, and feature requirements.