Brand24

Brand monitoring tool tracking mentions across social media, news, blogs, and forums.

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Quick Summary

Brand24 monitors mentions of a brand, product, competitor, or any tracked keyword across social media, news sites, blogs, forums, podcasts, and review sites, with sentiment analysis flagging whether each mention reads as positive, negative, or neutral. It's aimed at marketing and PR teams who need to catch a developing reputation issue or viral moment in near-real time rather than discovering it after the fact.

Pricing: Paid Platforms: Web, iOS, Android Editorial rating: 4.2 / 5 Category: Brand Monitoring Tools

Brand24 at a Glance

Category Brand Monitoring Tools
Pricing model Paid
Starting price $79 /month
Platforms Web, iOS, Android
Editorial rating ★ 4.2 / 5 (Kreemhunt staff score)
Best for Brand monitoring tool tracking mentions across social media, news, blogs, and forums.
Community votes 13

Pros

  • Covers a genuinely wide range of sources — social media, news, blogs, forums, podcasts, reviews — not just one or two channels
  • Sentiment analysis helps teams triage which mentions actually need a response versus routine background chatter
  • Real-time alerts can catch a developing PR issue or viral moment early enough to actually respond meaningfully
  • Influencer scoring helps identify which accounts mentioning a brand actually carry reach/authority worth prioritizing
  • Mobile apps let PR and social teams monitor and respond to mentions away from a desktop

Cons

  • No free tier beyond a trial, with entry pricing ($79/month) higher than some lighter-weight competitors
  • Mention volume caps on lower-priced plans can be hit quickly by brands with significant existing social conversation volume
  • Sentiment analysis, like all automated sentiment tools, occasionally misreads sarcasm or nuanced context
  • Historical mention data depth when starting a new keyword project is more limited than tools with longer data retention

Brand24 Pricing Plans

Official pricing as published by Brand24. Verify current rates before purchasing.

Individual

$79 /month

  • 2,500 mentions/month
  • 1 keyword project
Get Brand24 →

Team

$149 /month

  • 25,000 mentions/month
  • 3 keyword projects
Get Brand24 →

Pro

$199 /month

  • 75,000 mentions/month
  • 7 keyword projects
Get Brand24 →

Enterprise

$399 /month

  • 250,000 mentions/month
  • More projects and seats
Get Brand24 →

Brand monitoring tools all promise roughly the same core capability — track mentions of a keyword across the web — but the practical difference between them comes down to source coverage breadth, alert speed, and how well sentiment analysis actually triages what matters. Brand24 has built its reputation primarily on breadth of source coverage.

Source Coverage

Brand24 monitors social media platforms, news sites, blogs, online forums, podcasts, video platforms, and review sites under one tracked keyword project. This breadth matters because brand reputation conversations don’t stay confined to social media — a negative product review on a niche forum or a critical mention in a smaller blog post can matter just as much as a viral tweet, and tools that only watch social media miss that.

Sentiment Analysis and Triage

Every mention Brand24 captures is automatically tagged with sentiment — positive, negative, or neutral — which is the practical mechanism that makes monitoring useful at scale rather than just generating an overwhelming firehose of mentions. A marketing or PR team managing a brand with thousands of monthly mentions can’t manually review every one; sentiment tagging lets them prioritize negative mentions for response while letting positive or neutral chatter pass through with lighter review.

Like all automated sentiment analysis, it isn’t perfect — sarcasm, inside jokes, and culturally specific context can occasionally be misread — but it’s generally accurate enough to meaningfully reduce manual triage workload.

Real-Time Alerts and Crisis Detection

Brand24’s “Storm” feature detects unusual spikes in mention volume around a tracked keyword, which is specifically useful for catching a developing PR situation or unexpected viral moment early. The earlier a team becomes aware of a spike, the more options they have to respond thoughtfully rather than reactively.

Influencer Scoring

Mentions are also scored by the estimated reach and authority of the account making them, helping teams decide where to spend limited engagement time — a negative mention from a small, low-follower account generally warrants a different response priority than the same mention from an account with significant reach.

Pricing

PlanPriceWhat’s included
Individual$79/month2,500 mentions, 1 keyword project
Team$149/month25,000 mentions, 3 keyword projects
Pro$199/month75,000 mentions, 7 keyword projects
Enterprise$399/month250,000 mentions, more projects/seats

Who Should Use Brand24

Marketing and PR teams managing an established brand with meaningful existing online conversation get the most value from comprehensive source coverage and sentiment triage. Agencies managing multiple client brands can use separate keyword projects per client, though costs scale with the number of projects and mention volume needed. Very small brands or solo founders with minimal existing mention volume may find the entry pricing harder to justify relative to lighter, cheaper monitoring tools.

Verdict

Brand24’s breadth of source coverage and sentiment-driven triage make it a solid choice for teams that need to actually act on brand mentions, not just passively collect them. The lack of a free tier and meaningful entry price point mean it’s most justified once a brand has real, ongoing online conversation volume worth actively monitoring and responding to.

Overall rating: 4.2 / 5

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