Open-source dashboarding and visualization tool for metrics, logs, and traces from any data source.
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Grafana vs New Relic
Comparing Grafana and New Relic to help you pick the right Observability Tools for your needs.
| Feature | Grafana | New Relic |
|---|---|---|
| Pricing | Freemium | Freemium |
| Platforms | Web | Web |
| Editorial rating | ★ 4.3 / 5 | ★ 4.1 / 5 |
| Starting price | $0 | $0/month |
| Community votes | 17 | 15 |
Grafana Pros & Cons
- Free and genuinely open-source with no feature paywall if self-hosted, including advanced dashboarding capability
- Connects to an unusually wide range of data sources, avoiding lock-in to any single monitoring vendor's proprietary ecosystem
- Highly customizable dashboards support detailed, purpose-built visualizations tailored to a team's specific architecture and metrics
- Large, active open-source community produces extensive pre-built dashboard templates and plugins for common tools and use cases
- Works equally well as a unified visualization layer across multiple different backend monitoring tools simultaneously
- Doesn't collect data itself — needs to be paired with a separate metrics/logs backend like Prometheus, adding architectural complexity
- Self-hosting and configuring dashboards well takes meaningfully more setup effort than an all-in-one tool like Datadog
- Initial dashboard design and query configuration requires real familiarity with the underlying data source's query language
- Cloud-hosted free tier usage limits mean teams with meaningful data volume will need to self-host or pay for Cloud Pro
New Relic Pros & Cons
- Generous free tier (100GB/month) makes it accessible for smaller teams and applications to start with real observability tooling at no cost
- Combines APM, infrastructure monitoring, and log management in one connected platform rather than requiring separate disconnected tools
- Established, mature product with a long track record handling production observability at real scale
- Distributed tracing helps diagnose performance issues across microservice architectures where a problem in one service affects others downstream
- Customizable dashboards let engineering teams build views tailored to their specific application architecture and key metrics
- Usage-based pricing beyond the free tier can become expensive and harder to predict at scale, particularly as application data volume grows
- Interface can feel dense and overwhelming for teams new to observability tooling, given the platform's broad feature surface area
- Cost predictability requires active monitoring of data ingestion volume to avoid unexpected bill increases as usage grows
- Some advanced features and integrations require deeper platform familiarity to configure effectively
Verdict: Grafana vs New Relic
Grafana and New Relic both serve the Observability Tools category well, but suit different priorities. Grafana carries the stronger editorial rating (4.3 / 5), Based on community engagement, Grafana is currently the more widely adopted choice (17 votes), but the better fit ultimately depends on your specific pricing, platform, and feature requirements.
Frequently Asked Questions
- Which is cheaper, Grafana or New Relic?
- Grafana and New Relic use a similar pricing model (both freemium), so the cheaper choice depends on which specific plan tier and feature set you need rather than the base pricing model.
- Is Grafana or New Relic rated higher?
- Grafana has the higher editorial rating at 4.3 out of 5, compared to New Relic's 4.1 out of 5. This is Kreemhunt's own staff rating, not a public user aggregate — review the pros and cons below for specifics that matter to your use case.
- Which platforms do Grafana and New Relic support?
- Grafana is available on Web. New Relic is available on Web. Both tools cover a similar range of platforms.
- Can I switch from Grafana to New Relic (or vice versa)?
- Most observability tools tools, including Grafana and New Relic, support data export in standard formats, making migration possible though rarely fully automatic. Expect to manually verify that custom configurations, integrations, and historical data transfer correctly, and budget time for the team to adjust to workflow differences between the two products.
- Should I choose Grafana or New Relic?
- Grafana and New Relic both serve the Observability Tools category well, but suit different priorities. Grafana carries the stronger editorial rating (4.3 / 5), Based on community engagement, Grafana is currently the more widely adopted choice (17 votes), but the better fit ultimately depends on your specific pricing, platform, and feature requirements.