Mews

Mews is a modern cloud-based property management system for hotels with a developer-friendly open API, strong automation capabilities, and a marketplace of 600+ integrations — designed for tech-forward hospitality operators.

What Makes Mews Stand Out

Open API enables custom integrations and automation workflows. 600+ marketplace integrations with hotel tech ecosystem

Strong automation reduces manual front desk tasks

Pricing and Plans

Mews is a paid product, reflecting its position as a professional tool. Pricing is structured to match the scale and needs of the organizations that use it.

Who Should Use Mews

Mews is best for teams and individuals who need hotel management software capabilities and where open api enables custom integrations and automation workflows. It may not be the right fit when enterprise pricing requires sales engagement.

Verdict

Mews delivers on its core promise as a hotel management software tool. Mews is a modern cloud-based property management system for hotels with a developer-friendly open AP... For teams evaluating hotel management software options, Mews is worth considering based on its specific strengths and how they align with your requirements.

Mews Payments

Mews Payments provides integrated payment processing — charging guest credit cards automatically for pre-paid bookings, enabling payment at check-in or check-out, and handling multi-currency transactions for international guests. The integrated payment eliminates reconciliation between a separate payment terminal and the PMS.

Guest Communication Automation

Mews automates guest communication at each lifecycle stage: pre-arrival emails with check-in links, day-of arrival instructions, and post-departure follow-up — maintaining consistent guest communication without requiring front desk staff to manually send each message.

Revenue Management Integration

Mews integrates with revenue management systems (Duetto, IDeaS, RateGain) that optimize hotel pricing automatically — adjusting room rates based on demand forecasts, competitive pricing, and booking pace without manual rate management.

Mews Community and Support

Mews's community includes thousands of independent hoteliers who share operational knowledge, customization tips, and integration recommendations — a peer learning network that complements official documentation and support.

Overall rating: 4.2 / 5

Mews is the modern hotel property management system — built as a cloud-native platform that replaces legacy hotel PMS software with a design-first, API-connected system used by boutique hotels, hostels, and hotel groups wanting technology-forward operations.

Cloud-Native Hotel Operations

Mews's cloud architecture eliminates the on-premises servers, nightly backups, and IT dependencies that legacy PMS systems require — any update deploys instantly across all properties without scheduled downtime or manual software distribution. This architecture enables continuous improvement delivery that traditional hotel software vendors cannot match.

Open API and Integration Marketplace

Mews operates an open API with 700+ integrations in its marketplace: payment providers, revenue management systems, keyless entry providers, restaurant POS systems, and guest communication tools. This ecosystem approach enables hotels to build their ideal technology stack around Mews rather than accepting a closed monolithic system.

Contactless Guest Experience

Mews enables fully contactless check-in: guests receive a check-in link before arrival, complete registration on their phone, access their room via mobile key, and checkout without staff interaction. The contactless workflow reduces front desk staffing requirements while improving the guest experience for technology-comfortable travelers.

Overall rating: 4.2 / 5