Fireflies.ai

AI meeting assistant that auto-joins calls to record, transcribe, and summarize them.

Freemium Web ★ 4.4 editorial
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Fireflies.ai logo — AI meeting assistant that auto-joins calls to record, transcribe, and summarize them.

Quick Summary

Fireflies.ai automatically joins Zoom, Google Meet, and Microsoft Teams calls to record audio, generate a transcript, and produce an AI summary with extracted action items — without anyone on the call needing to take manual notes. Transcripts are searchable across a team's entire meeting history, and Fireflies integrates with CRMs and project tools to push meeting notes directly into existing workflows.

Pricing: Freemium Platforms: Web Editorial rating: 4.4 / 5 Category: AI Meeting Summarizers

Fireflies.ai at a Glance

Category AI Meeting Summarizers
Pricing model Freemium
Starting price $0 /month (free plan available)
Platforms Web
Editorial rating ★ 4.4 / 5 (Kreemhunt staff score)
Best for AI meeting assistant that auto-joins calls to record, transcribe, and summarize them.
Community votes 26

Pros

  • Joins Zoom, Google Meet, and Microsoft Teams calls automatically once connected to a calendar, with no manual setup needed per meeting
  • Searchable transcript library makes it fast to find exactly when something specific was discussed, weeks later
  • AI summary and action-item extraction is generally accurate for clear, single-speaker-at-a-time conversations
  • Strong CRM integration ecosystem (Salesforce, HubSpot) makes it a popular choice specifically for sales teams
  • Soundbites feature lets users clip and share short audio snippets from a longer recording

Cons

  • Free tier's 800-minute storage cap fills up quickly for teams in back-to-back meetings
  • Transcription accuracy drops noticeably with heavy crosstalk, strong accents, or poor audio quality
  • Having a bot visibly join every call can feel intrusive to external participants unfamiliar with it
  • Some advanced analytics and CRM sync features are gated behind the Business tier, not just Pro

Fireflies.ai Pricing Plans

Official pricing as published by Fireflies.ai. Verify current rates before purchasing.

Free

$0 /month

  • 800 minutes of storage per seat
  • Limited AI summaries
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Pro

$10 /month per seat

  • Unlimited transcription
  • AI summaries
  • Search filters
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Business

$19 /month per seat

  • CRM integrations
  • Analytics
  • Team collaboration features
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Enterprise

Contact sales

  • SSO
  • Advanced security and admin controls
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Fireflies.ai sits in the now-crowded “AI notetaker” category, but it earned an early foothold by being one of the first tools to reliably auto-join calls across all three major video platforms and turn raw audio into something genuinely searchable rather than just a static transcript file.

How It Joins and Records Calls

Once connected to a calendar, Fireflies detects any meeting with a Zoom, Google Meet, or Microsoft Teams link and automatically dispatches a bot to join at the scheduled start time. No one on the call needs to manually add it — though the bot’s presence is visible to all participants, which is worth disclosing verbally as a courtesy regardless of local recording-consent laws.

After a call ends, Fireflies generates a full transcript along with an AI-written summary highlighting key topics and extracted action items. The real value shows up later: transcripts across a team’s entire meeting history are searchable by keyword, so finding the exact moment a client mentioned a specific concern three weeks ago takes seconds instead of scrubbing through a recording.

Soundbites let users clip short audio segments from a longer recording — useful for sharing a specific quote or decision without forwarding an entire hour-long call.

Integrations

Fireflies’ CRM integrations (Salesforce, HubSpot, and others) are a particular strength and a big reason it’s popular with sales teams specifically — call notes and summaries can sync directly into a deal record rather than living only inside Fireflies’ own dashboard. It also connects to common project tools (Slack, Asana, Notion) to push action items into wherever a team already tracks work.

Pricing

PlanPriceWhat’s included
Free$0/month800 min storage/seat, basic summaries
Pro$10/month per seatUnlimited transcription, full AI summaries
Business$19/month per seatCRM integrations, team analytics
EnterpriseContact salesSSO, advanced admin controls

Who Should Use Fireflies.ai

Sales teams get outsized value from the CRM integration depth, syncing call insights directly into pipeline records. Teams in back-to-back meetings benefit from never needing to manually take notes, freeing attendees to actually participate in the conversation. Distributed/remote teams use the searchable transcript library as an informal institutional memory, letting someone who missed a meeting catch up by searching rather than watching a full recording.

Verdict

Fireflies.ai earns its place among the more established AI notetakers through breadth of platform support and integration depth rather than any single flashy feature. Free competitors like Fathom have closed some of the price gap, but Fireflies’ CRM ecosystem and search experience across a large meeting history remain genuinely useful differentiators for teams already invested in a CRM-driven workflow.

Overall rating: 4.4 / 5

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